Frequently Asked
Questions.
Everything you need to know about using our tools effectively and safely.
01Is it free to use?
Yes, our service is 100% free and will remain so. We do not require subscriptions, credit cards, or hidden fees to download media from any supported platform.
02Do I need to install any software?
No. Reel Catch Downloader is a web-based tool. You can use it directly in your browser on Windows, macOS, iOS, or Android without installing any third-party apps or extensions.
03What is the maximum video quality available?
We always attempt to fetch the highest possible resolution provided by the source platform. This typically includes 1080p Full HD and, in some cases, 4K resolution.
04Is downloading videos legal?
Our tool is intended for personal use and archival purposes only. We strongly advise users to respect the copyright and intellectual property rights of the original content creators.
05Why did my download fail?
Most failures occur due to private accounts or deleted content. Ensure the link is public and accessible to everyone before attempting to download.
Still have questions?
If you couldn't find the answer you're looking for, please contact our support team.
Contact Support